Corporate Address
Townsend Design
4615 Shepard Street
Bakersfield, CA 93313
Business Hours
7:00 a.m. - 4:30 p.m. Monday-Thursday
7:00 a.m. - 4:00 p.m. Friday
Closed Most National Holidays
Main Switchboard
800-432-3466
661-837-1795
Customer Service and Off-the-Shelf Orders
(medical professionals only)
800-700-2722
Orders for off-the-shelf braces
can also be sent by fax to 800-798-2722
Sales and Marketing Department
800-840-2722
Information requests can be sent by fax to 661-837-0613
Email: Townsend@TownsendDesign.com
Patients are encouraged to download information from our web site to share with their personal physician, orthopedic surgeon, and/or other medical professionals involved in their care. While Townsend does not sell products directly to patients, or treat patients, we respond to patient inquiries -- offering general information and directing patients to see a qualified professional. Medical professionals who are registered customers of Townsend Design can download information and order forms from this web site to purchase our products. Medical professionals can also request product brochures, learn about training events, or request support from their assigned representative by calling Townsend’s Sales and Marketing team. For technical support, or to discuss bracing options for a specific patient, please call and ask to speak with a staff orthotist or fabrication manager.